Alex Watts : Hello my name is ***** ***** I will help you with this,
Alex Watts : you should take the following steps
Alex Watts : http://www.britishgas.co.uk/help-and-advice/contactus-personal-details/complaints/gas-electricity.html
Alex Watts : I would post your complaint by recorded delivery to
Alex Watts : Post: Complaints Management Team, PO Box 226, Rotherham, S98 1PB
Alex Watts : However please be advised they can not enter your property without a warrant. They can't get a warrant unless they have been to court.
Alex Watts : You would be notified of any court date and could go long and contest the warrant and show payment.
Alex Watts : But follow their complaints procedure and that should resolve it.
Alex Watts : Can I clarify anything for you about this today please?
thanks thats great, i have been down the compaints route got no were.,