im not 100% sure
they are based in the UK and in Spain.
yes please, is it 14 days from when the items should have been delivered? or 14 days from when i action the claim?
yes thats fantastic thank you. just one last thing, what if they are a Spanish company?
sorry, also, how much could i sue them for? i paid £1800 for the service.
excelent, thanks very much
will do, just making a note
If i send the letter and they deliver the items within the 14 days, am i within my rights to demand compensation for the late delivery?
the full amount of £1800? and if they refuse do i go through the same process as described before?