Hello my name is ***** ***** I will help with this.
Did you offer any form of guarantee on the work please?
It appears you did not?
no i didnt
Ok - then you do not need to worry.
The law states that work can only be defective if you offer a guarantee or less than 6 months have elapsed.
Therefore it has been over 6 months and you have no guarantee so the work is not deemed defective.
However that does not stop someone making a claim.
But you can resist it on the basis that there is no guarantee and any defect occurred after 12 months.
In any event the customer would need to show it was your decking that caused the problem and not the previous structure.
Can I clarify anything for you about this today please?
she is a family member .part of the fencing discoloured and i was willing to refund her this amount and add an amount for goodwill to help her with the decoration bill because i wanted to help the situation but would this appear as if i am admitting responsibility as i am trying to do the right thing. do you think i should do this as i do not feel i am responsible but am trying to draw a close to this bad feeling.
Ok - if you are going to do this make sure you state it is in full and final settlement.
That covers your position
Does that help?
i have a familymember visiting this person at the moment who has some money in her possession ready to give the said client when i tell her to do so.do i need a written receipt or do i just get my relative to say this is full and final payment and if she accepts the money is that sufficient .thx
As long as there is a witness that is ok. A signed receipt saying full and final settlement would be better though
Does this answer the question for you today?
yes thx very helpfull of you.have a nice day.
Thank you. Might I invite you to rate my answer before you go please?
If the system wont allow you or you need more help please click reply