Below is the latest correspondence. We have offered to try and help but he now seems to be avoiding the subject pertaining to the video footage.
Could you please let me know which solicitor you’d like us to direct the correspondence to?
Thanks in advance,
I can confirm that we had not received any of the previous communications pertaining to this matter. If we had, we would have replied immediately, as was in this case.
We have no knowledge of the conversation that you say took place with the guest concerned with the alleged incident. However, please forward the video and we will to try and identify the individual for you.
For the avoidance of any doubt, if required, we will rigorously contest through the court, any accusation that we are liable for the alleged incident.
Thank you for your response.
One final question please. Is it advisable to respond to their last email where they requested the name of my solicitors, if so, what advice would you give for my response?