How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jo C. Your Own Question

Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 69523
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

Hi, We got married in Apr this year and hired a band to perform

Resolved Question:

Hi, We got married in Apr this year and hired a band to perform during the ceremony, for which we duly paid their full invoice. We have subsequently (July) received an invoice demand of £380 for damage to a microphone by a guest which they allege happened during their performance. We have disputed the invoice and stated that we accept no liability as we have no knowledge of the incident and were not informed of any issues during the actual event.
They claim that they have video footage of the individual concerned. We have offered to try and identify the individual and let the two parties deal direct with each other. However to-date they have not sent us the video footage and are now threatening us with court action if we do not pay.
My wife and I have done nothing for which we believe that we would be liable for and will fight this in court, if required to do so.
All contact to-date has been via email.
Would you be kind enough to offer some advice on the next step we should take, and how we should reply to their last email requesting our solicitor details to correspond with?
Best regards
Wayne
Submitted: 2 years ago.
Category: Law
Expert:  Jo C. replied 2 years ago.
Hi.
Thank you for your question. My name is ***** ***** I will try to help with this.
Have they refused to send the footage please?
Customer: replied 2 years ago.

Hi Jo,

Below is the latest correspondence. We have offered to try and help but he now seems to be avoiding the subject pertaining to the video footage.

Hi Wayne,

Could you please let me know which solicitor you’d like us to direct the correspondence to?

Thanks in advance,

Kind Regards

BEN MARSHALL

Executive Director

Hello Ben,

I can confirm that we had not received any of the previous communications pertaining to this matter. If we had, we would have replied immediately, as was in this case.

We have no knowledge of the conversation that you say took place with the guest concerned with the alleged incident. However, please forward the video and we will to try and identify the individual for you.

For the avoidance of any doubt, if required, we will rigorously contest through the court, any accusation that we are liable for the alleged incident.

Best regards

Wayne

Expert:  Jo C. replied 2 years ago.
You are not liable for the actions of one of your guests.
You have already told them that you will defend their claim if they make one.
And, you have already told them that if they send you the video footage you will endeavour to identify the individual and if you can, you will pass contact details on.
There really is no more that you can do.
There are no magic wands that will make this go away but if they went to court they would lose.
Can I clarify anything for you?
Jo
Customer: replied 2 years ago.

Jo,

Thank you for your response.

One final question please. Is it advisable to respond to their last email where they requested the name of my solicitors, if so, what advice would you give for my response?

Regards

Wayne

Expert:  Jo C. replied 2 years ago.
It is probably a good idea to respond.
If you don't have solicitors then that is your answer.
They are very unlikely to sue.
Jo C., Barrister
Category: Law
Satisfied Customers: 69523
Experience: Over 5 years in practice
Jo C. and 3 other Law Specialists are ready to help you

What Customers are Saying:

 
 
 
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
< Previous | Next >
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
  • A quick response, a succinct and helpful answer in simple English. I believe I can now confront the counter party with confidence -- worth the 30 bucks! Rick
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
 
 
 

Meet The Experts:

 
 
 
  • Jo C.

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
< Previous | Next >
  • http://ww2.justanswer.com/uploads/EM/emus/2015-7-7_192327_bigstockportraitofconfidentfemale.64x64.jpg Jo C.'s Avatar

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
  • http://ww2.justanswer.com/uploads/BE/benjones/2015-12-1_0437_ennew.64x64.jpg Ben Jones's Avatar

    Ben Jones

    UK Lawyer

    Satisfied Customers:

    11553
    Qualified Solicitor - Please start your question with 'For Ben Jones'
  • http://ww2.justanswer.com/uploads/BU/Buachaill/2012-5-25_211156_barrister5.64x64.jpg Buachaill's Avatar

    Buachaill

    Barrister

    Satisfied Customers:

    1754
    Barrister 17 years experience
  • http://ww2.justanswer.com/uploads/JO/jojobi/2013-3-19_0265_maxlowryphoto.64x64.jpg Max Lowry's Avatar

    Max Lowry

    Advocate

    Satisfied Customers:

    894
    LLB, 10 years post qualification experience
  • http://ww2.justanswer.com/uploads/UK/UKLawyer/2012-4-12_9849_F2.64x64.jpg UK_Lawyer's Avatar

    UK_Lawyer

    Solicitor

    Satisfied Customers:

    750
    I am a qualified solicitor and an expert in UK law.
  • http://ww2.justanswer.com/uploads/KA/Kasare/kasare.64x64.jpg Kasare's Avatar

    Kasare

    Solicitor

    Satisfied Customers:

    402
    Solicitor, 10 yrs plus experience in civil litigation, employment and family law
  • http://ww2.justanswer.com/uploads/OS/osh/2015-7-7_19268_gettyimagesb.64x64.jpg Joshua's Avatar

    Joshua

    Lawyer

    Satisfied Customers:

    8199
    LL.B (Hons), Higher Prof. Dip. Law & Practice