Can not remember as it has been so long ago. Also they did not keep me updated at any time.
Sorry Alex my name is***** just feel that Gladstone Brooks fees are excessive for a few letters or phone calls to Western Trust.
Can not recall so long ago.
Gladstone Brooks are asking for 25% of £1165.42 plus VAT of their fee at 20% of £233.08.
Any advice please
Do I have to pay these excessive fees?To GLADSTONE BROOKES
Ok - it depends on whether you signed anything
If you signed their terms and conditions then yes you have to pay
This is because you signed a legally binding contract to which both you and they are bound
If you did not sign a contract then no, you do not have to pay the fees
Ask for a copy - it will all depend on whether you signed a legally binding contract
They can not claim fees without this contract
Can I clarify anything for you about this today please?