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Hello my name is Alex and I will help you with this.
So you have not signed anything at all? Was this 3% ever agreed?
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In that case they can not take 3%
If there has been no contract or agreement to the 3% then it can not be taken
When you start work that is a contract, even if not written
They can not change the contract after work has started
You should to write and set out your losses and ask for a payment within 14 days or say you will go to Court. Make sure you send this recorded delivery and keep a copy. If they refuse then you can issue proceedings which can be done online at: www.moneyclaim.gov.uk or by competing form N1 at: https://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf
The Court will then issue the claim which will be sent to the Defendant and they will have a limited time to defend it, if not you can enter Judgment and enforce it. If the matter is defended it will be set down for a hearing. If the losses are £10,000 or less then it will be a small claim and you do not need representation. Can I clarify anything for you about this today please?
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So does this mean they can not use any of the retention to cover costs of damages that I do not agree to ?
They also reduced my rates that were agreed without me knowing and have been underpaying me. Can I also bring this to light at the same time or is this a separate case.Thank you for your last response , I will rate you the highest possible And am sure we'll speak again in the future. Thank you
Yes because it was not agreed. You can also claim for everything the reduced rates and 3% in one claim
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