Hi Alex, that is correct. They claim to have sent the contract to me but I never received it. They never mentioned it or asked me to sign anything before we started marketing the property - we agreed terms by exchange of email but this was limited to fees. the only thing I got in writing was in an email which said 'no sale no fee' After I terminated our agreement they told me that I would be liable for fees as per the terms of their contract even if another agent sold the property (which they did). I pointed out (in writing) that I had never seen far less signed their contract and I would never agree to sweeping clauses without a discussion/negotiation. However, they sent me a second quite rambling letter which stated they would raise an invoice, refer it to their legal services and debt collectors. I really want to close this down and not pay them a penny as I think they have behaved unprofessionally throughout.
Hi Alex, but I am worrying as they seemed to be proceeding regardless. How can i stop them sending letters and proceed with invoicing and debt collection?
That's what I thought but they don't seem to be listening.
I would rather it didn't go to court how can I close this down before that happens?
I have already done that and they wrote to me with a selected editing of emails and said your language in here shows 'beyond reasonable doubt' that you must have received our contract - quite outrageous really. They seem to be proceeding regardless and it is worrying that they are doing so.
I feel i need something emphatic to close them down
what about the national association of estate agents or the property ombudsman?
do you think they would act on something like this?
so that may not help me in this instance
would it make sense to engage a local solicitor and get them to draft a letter spelling things out for them?
would you please give me your opinion on my last question? thanks
Hi Alex are you still there?
but if they proceed regardless I may have to engage help - if it goes to court for example. I'm flabbergasted that it's got this far!
that may cost me more than a pre-emptive letter?
In your professional opinion do you think that would stop them. My big concern is their mention of invoicing and debt collection services - can they do that under the circumctances?
ok Alex thanks - last question I think! should I send them one last letter saying I will not enter into any further correspondence or just leave it?
or perhaps say I've taken advice and they have no legal grounds for proceeding?
no thanks Alex