Hello my name is ***** ***** I will help you with this.
Have you complained to the Council at all please?
I haven't complained to the Council, as stated previously. I am not familiar with that process. Do you have an answer to my questions? Thank you and I look forward to hearing from you further.
I have not received any answer to my questions as of yet. The only reply I have from you was your query as to whether I'd complained to my counsel. This is not an answer to my question. Also please refrain from sending me any more requests to rate your answer. I am aware of how Just Answer works and will be happy to give you a high rating if I receive a full answer from you. Thank you
You have rated bad service twice?
My sincere apologies,,...No, for some reason your very thorough answer was not visible to me...not sure why. I do see it now of course and thank you for a helpful response. Is an email which the leasing agent responded to acceptable documentation of my request for reimbursement regarding the mould cleanup or must it have been a formal letter sent via mail?
Thanks again and sorry for the misunderstanding.