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Yes thats right
He is making a case that I was abusive towards him that is not the case! He said he would deal with another family member. I agreed but said that Iwould have to be there also at my parents request who are paying for the work. He got angry when I didn't like the glass enclosure for the shower that he fitted on last day and started to complain about me to his employees that I'm so hard to please. He has made a judgemental error with the cloakroom fitting also and refusing to accept any responsibility for not checking the space for fitting the oven first. He was also in a squabble with my neighbours over parking his van. He is qiute short tempered. Can you please tell me what my rights are.
Thanks for you reply. The issue about the oven is that the old oven was a shallower depth by about 2.5cm compared to new ones that are on the market. I cannot fit a min depth oven in the existing space. I had relied on him to keep me informed of any issues so could make decisions accordingly. No oven will fit in that space now without me having to make adjustments elsewhere in the kitchen......this is a major job. My other issue with him is that I've asked him for a detailed breakdown of his invoices and he is refusing to do that. Can I insist on these?
Yes understand but we would possibly have cancelled the downstairs cloakroom to be made as too inconvenient a job perhaps. But now we are lumbered with a toilet which we may have to redo as well as the kitchen!?