My mother is in excess of 20 stone, which she pointed out to the salesman. He said to her that the unit was suitable for up to 18 stone and that she would be ok with it. When she uses the wheelchair it struggles with her weight and my elderly father therefore cannot control it.
They made it clear to my mother that the cost of the items was worth £1100 and £300 px when in actual fact the items can be purchased from anywhere for £899. They have,i would suggest, inflated their price to take the px for free and therefore misled my parents. They have preyed upon elderly and infirm people.
He wrote on their receipt suitable for up to 18 stone.
He demonstrated and sold the item in my mothers home, not at their business address.
I need to visit the store tomorrow and have a discussion with them with some credible argument.
Please can you confirm If there are any ground for me to pursue this for my mother.