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Hello my name is ***** ***** I will help you with this.
Are they just refusing to pay or saying it is 21 working days please?
The Manager will not speak to me, either by phone or email, & I visited the site this morning to try and see him (he was not there, apparently). The contract only says that they will pay within 21 days. Although it is not long overdue, it is a significant sum of money to us.
I am assuming that I will receive a response by email now that I have paid my £30 for advice and you are offline?
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this recorded delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
If its over £10,000 you would need representation for the trial. But I suspect as soon as you issue proceedings they will pay.
Dont forget in the letter to say you are claiming 8% interest (Court rate) from the date it became due to you.
Can I clarify anything for you about this today please?
No, that's great. Thank you. I will contact them immediately to let them know that I will take this further and suspect they will pay fairly promptly!
I think they will too
Is there anything else I can help with today?
No. Thanks Alex.
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