The parts (Doors) that we received in the paid for order are the wrong
size. Doors would have been sent Monday but they would cause the freezer to be opened whenever the cupboard above was opened. This scenario I hadn't ever imagined so I declined. I was also refused the request for this freezer to be replaced with a free standing model
Difficult to answer! I ordered a tower freezer with integrated casing. Iwas surprised to see a cupboard on top. We were told by designer when she came to investigate the missing doors that our fitter had put the top unit to freezer in the wrong place under the oven.This unit has a door. I wasn't told at this time that it would be fixed to parts of freezer causing freezer to be opened
when opening top cupboard she also didn't tell us that we had the wrong
freezer doors. that was discovered on Monday 1 September.
Meeting left to be arranged by staff by store manager.
Meeting not arranged
Excuses :Too busy in muswell Hill showroom
Couldn't reach me on phone
Sent E mail to me on Tuesday 2 September
I was home all day Tuesday 2 September
No message left on answer machine
No E mail received
I left message with Muswell Hill Showroom
manager to call me back on Wednesday 3 September
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