Hello my name is ***** ***** I will help you with this.
For now please let me know who is responsible for the listing, whether it is Madbid or the seller (like Ebay) please?
Hi, it is a madbid auction and listing so I would have to assume madbid. It is not a public listing area like ebay so I would have to say that the responsibility for the listing is with madbid.
What is the value of your loss please?
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this recorded delivery and keep a copy
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation
Can I clarify anything for you about this today please?
If it goes to court, how much would it cost, if anything, and could I claim expenses from madbid if I won? 300 is not a lot to lose if I could potentially be losing 2000 in fees and expenses and time off work.
The fees are added to the claim. You can claim £90 witnesses expenses. Court fees are here:
Does that help?
Can I help with anything else today?
Nothing now. That information is enough for the subject now. I will do the letter. Sorry, one, should I send letter requesting payment first, then send a second one saying I am going to court, or just say in the first letter I will go to court if refund not received? from your experience, what gets thhe result more often?
I would do it in one final letter saying you want £ and you will go to court.
Litigation is never certain
got it, thanks for your help