Hello my name is ***** ***** I will help you with this.
Section 13 of the Data Protection act states:
(1)An individual who suffers damage by reason of any contravention by a data controller of any of the requirements of this Act is entitled to compensation from the data controller for that damage.
You need to write and set out your losses and request a payment within 14 days or say you will go to Court within 14 days. You should make sure you send this recorded delivery and keep a copy.
If they do not pay you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Can I clarify anything for you about this today please?
Many thanks for your response. What should I claim for my losses, have you a sum that is reasonable and takes into account their attitude, "they were conducting daily business" as they wanted to know whether I was still a member of BUPA and my credit card details. Despite being told I would telephone them on my return they rang again the following day. I had not even attended a consultation at the hospital.
I think in reality you would get less than £2,500
Does that help?
Many thanks for all your help.