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On their system it came up with me not having insurance and they also said my insurance I am "supposedly" with can't find me. - This turned out to be completely untrue as my insurer said he can find me fine on there system. I had the evidence at my mums house which was a mile away and I told them this before they charged me, my mother raced over and actually just passed them outside my house but they said "They couldn't hang about" and charged me. They accused me of lying about everything. I took my insurance claim in as soon as my came came over and phoned my insurance this morning. Why online does it say I have 7 days to provide proof but they wouldn't give me an extra 5 minutes? Then charged me