Alex Watts : Hello my name is ***** ***** I will help you with this.
Alex Watts : Are you asking us to do the work? I ask as this is a question and answer site. We can not act for you and only tell you what to do. Is that ok ?
its info i need to progress i do not need you to act for me thanks.
Have you received my response?
Alex Watts : Ok good.
Alex Watts : You should now reduce everything to writing so that you have a record.
Alex Watts : You should write and say that you want the car repaired within 7 days or you want it back and a full refund. If a full refund is not forthcoming then you will issue proceedings
Alex Watts : Make sure you send this recorded delivery and not by email.
Alex Watts : Recorded means it will be signed for and you have a record.
Alex Watts : Can I clarify anything for you about this?
What will the proceedings be?
Alex Watts : How much was the deposit?
Alex Watts : If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
Alex Watts : The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
Alex Watts : If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Alex Watts : Can I clarify anything for you about this today please?
Would i do better going to a solicitor and getting them to send a letter as it would carry more weight?
And could i recover such costs incurred?
Alex Watts : No, that cost could not be recovered and would be about £200
Alex Watts : Only fixed court fees can be recovered if you go to court
Ok as i thought. Thanks.
Alex Watts : Can I help with anything else?