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We have an electricity sub station near our house. with access to the substation through our land. The service manager mistakenly thought the tree belonged to the electricity board and arranged for it to be felled without our knowledge/permission. They have not said why they felled it, however they had apologised, accepted trespass and that they were at fault.
Thank you for the above advice.
We have been advised by the electricity board that we cannot take our clam to the ombudsman as they do not deal with public liability and only for claims under £10,000 (ours is for £23,000)
Is this a public liability claim as we are the claimant and we were not the cause of the problem?
Is it correct that the ombudsman would not deal with a claim over £10,000?
Thank you for your advice - fobbing us off is about right!!