Alex Watts : Hello Peter my name is ***** ***** I will help with this.
Alex Watts : For now please let me know what the cost of putting this right is please?
Alex Watts : Hello
Ih ave enquired from shutter companies for replacements and approx £250 delivered.
Alex Watts : Have you paid the handyman yet?
Alex Watts : did you order from the supplier or did the handyman?
Alex Watts : ok. So you have paid the handyman for the goods and to be fitted?
yes but I told him the fitting would be after the painting and really I would have had my painter fit them in any case.
Alex Watts : You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
Alex Watts : If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
Alex Watts : The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
Alex Watts : If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Alex Watts : Can I clairfy anything for you about this today please?
How can I view your responses as I am not 100% computer savy as i am in my 70plus years.I do not have p[rinting availability here but could forward to my nephew for printing. Please advise.
Alex Watts : Ok. Once you give my answer a positive rating the format changes.
Alex Watts : You can then print them off or come back to the reaponse at any time.
Alex Watts : does that help? The rate button is at the bottom of the screen