The new tickets which were paid for in cash into the bank account details of the airline.
The original tickets were paid for via online from my account details.
No, I don't have travel insurance.
Because I didn't take any.
Their head office is in Nigeria. They don't have a main office , but have travel agents here in the UK. This was why I was given an email address to write to them. Email address is this *****@******.***
I didn't feel it was necessary at the time.
From UK to Lagos, Nigeria to UK. So it was on our way back from Lagos, Nigeria to UK that the departure time was changed.
Everything is clear. Thanks a lot.