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The contract was on a monthly basis - one months notice required. The last payment made was on 1st July 2014 after I had sent cancellation letter of 13th June 2014.
I assume it is a month from payment date - I paid monthly up front
I don't know. I simply filled in an online application (strange that you can apply online but not cancel?). The contract as far as I can remember is that you have to give a full months notice in writing, which is what I did. Their line is that they did not receive my letter of cancellation so are claiming a further months membership fee from me, which now includes a £15 admin charge and as far as I can make out they are claiming £28 each for both myself and my daughter. My daughter was a minor at the time of joining so her membership was £12 and not £28
They say that they have papers prepared to send to court (which will then include solicitors fees, interest and the court fee!). I will verbally contest it and thank you for clarifying that common sense should come down in my favour. I have a copy of my letter in any case, although the girl I spoke to on the telephone told me that this would not be accepted as I could have typed it at any time! Thank you for your time.