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Hello my name is ***** ***** I will help you with this.
For now please let me know the cost of repair please?
they said it was a dpf filter would cost 500 or more they said even if i got thisvfixed the car might not work it might be catalist inverter could cost over a 1000pound ive only got the car 7month ago no one as told me about this fault and with not getting any warning lights on i would never of known.
You need to write and set out your losses and request a payment or they do the work for free within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Can I clarify anything for you about this today please?