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Hello my name is ***** ***** I will help you with this.
If they are going to fix it for free, what are your losses?
petrol. messed aroud
How much petrol?
How far do you live from Halfords?
about 2.5 mile but can take 20 mnts 2 get there and same back due 2 roadworks
And how many unnecessary trips if any did you do?
How much are you expecting to claim?
You realise any compensation won't be more than £10,000?
one trip 2day and then ive got2 go 2 ford monday 2 order the part and go back 2 ford tue 2 get part and then go 2 halfords.so 6 trips
You can claim 5 miles roundtrip x 7 = 35 miles. HMRC rate of 45p a mile £15.75
And a nominal amount for inconvenience but it wont be more than £50
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
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