Ok - let me put it like this.
If your wife had insurance through the hire company then it makes no difference who is chasing
She had insurance, it is nothing to do with her.
The hire company insurance people should be sorting it out
Whatever agreement the hire company insurance come to with the third party is a matter between them
But as far as your wife should be concerned that is the end of the matter
She can not be pursued because otherwise there would be no point in having insurance
Does this answer the question for you?
That makes no difference, that is a matter between the hire co and their insurance
If your wife took out insurance it should be used
Can I clarify anything for you?
They can't. There is an insurance Policy,
They should be dealing with it
Thats not your wifes problem
The claim company should be dealing with the insurance company
After all the hire company took the money - so they should sort the mess out
Unless of course they took the money and didnt actually insure her
Then that is fraud and they have committed an criminal offenxe
* offence *
But they should be dealing with the matter