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My Daughter Amy has on two previous occasions attended Darling ton Memorial Hospital by appointment to undergo Gallbladder removal surgery. On both occasions her surgery was cancelled for different reasons. On the first occasion the surgeon said he would transfer her operation to Dryburn University Hospital as it was nearer to home, this did not happen, as the next appointment for this operation was made for the Darlington Memorial Hospital where she attended in good time only to be told that due to a previous Electrical power cut that day that the Surgeon was running late And After waiting the whole afternoon she was again cancelled as the Surgeon had ta***** *****er with another operation. Amy now has another appointment tomorrow at Darlington. We are very concerned about this situation as Amy is due to start a new job on the 20th October 2014 and will need time to recover.
Thank you Jo for your help. I have bookmarked the NHS complaint site. Find it hard to believe being charged £56, which is just less than half my total state pension income.