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Have you reported it to the Police please?
I would report it to the Police,.
If someone else is knowingly using your home address - this could be fraud
The Police can investigate and prosecute where appropriate.
I would also write to BT (not call or email) and make a formal complaint
They should investigate the matter for you
Also you should register with the Mail and Telephone preference service
Can I clarify anything for you about this today please?
no I have not reported it to police
Ok - I would do so
As I said it could be an offence committed
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