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Hello my name is ***** ***** I will help you with this.
Have you reported to the Police at all please?
No, I haven't
Hi Alex, are you still there?
I am yes.
You asked if I had reported the matter to the police. I haven't yet - has he potentially committed any crime?
Let me look something up
ok - I'll make a cup of coffee....
Hello I have looked and it may be an offence under the Mis-use of Computers Act
Further it will be a breach of the Data Protection Act
You can take civil action against the supplier
You need to write and set out your losses and request a payment within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not pay you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Can I clarify anything for you about this today please?
I think that is fine for now - many thanks.