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Hello my name is ***** ***** I will help you with this.
Have the records been released to your ex Solicitor or direct to your ex please?
Direct to him, He attened court unrepresented
Ok - but you don't know from whom?
Or he could have got them another way? I not sure how.
no, The information he has, only my doctor and councillor was aware of
Ok - was it in the Court bundle? Is that how he got it?
My family wasn't even aware of this information, till he phoned my mum and disclosed it to her.
I haven't signed anything for anyone to access my medical history so it couldn't have been a court bundle. I have contacted my solicitor and they don't have this information either.
And is it ONLY the GP that would have this?
Ok - you need to write and make a formal complaint to the GP surgery
Explain that this is private information that only they would have
If you do not get a satisfactory response then you can complain to the Information Commissioner
They can investigate the matter for you: www.ico.gov.uk
They can investigate and prosecute where necessary
Can I clarify anything for you about this today please?
I have discussed it over the phone with the practise manager. I have just written a letter of complaint. I have contacted the police who has been to see my ex partner. I have a non molestation order in place too. They have said they just think he is 'telling porkies' and told the surgery to hold off digging any deeper.
Indeed he may be. But you should write a formal complaint just in case
He has now denied knowing this information. But he's knows a lot. I don't want this being public knowledge
If they say nothing has been disclosed you can chose to let the ICO investigate for you
The information he knows cant be him kidding. He knows a lot. He definitely has information.
Indeed. This is why you need to take the steps I have outlined above
ok, So I write a letter of complaint to the doctors. They are already saying there hasn't been a breech. So I should now complain the the people you have said, Information commission.
Yes once they have formally written to you and said there has been no breach
Does that help?
You have rated POOR SERVICE?
But I have suggested waiting until the Practice provide a formal response them complaining to the ICO?
I was in the middle of asking something about the above, and you stepped out of this chat. I don't feel this has been fuly covered.
Its when I switch screens, it does not mean I have gone
What else would you like to know?
Oh, then I am sorry. I wasn't aware of this.
I was going to ask, is there anything more I can get the police to do. To carry on looking in...
to my ex's side of thing. It states he can not pester, harras, beset, watch come within 100 metres etc etc
If he has tried to get hold of this information, surely its a breech. Him contacting my mother with the information?
They can try and see how he got the records, but if they only held at the GP surgery then he has got hold of them or someone has told him what is in there
Is this then a breech?
Obtaining information on me (watching)
has he broke a law by informing my mother of the abuse?
Only if they have disclosed it
And yes if he has stalked you
It would he harassment
He hasn't broken the law by telling your mother in law. Data Protection does not apply from one person to another
But take the steps I have outlined above
ok. the information is only with them. So it has got to show up somewhere? Or is there a chance this may never to gotten to the bottom of?
It should be resolved one way or another
It has to be somewhere
1) Written complaint
2) Wait for a response
3) Complain to ICO
Does that set out the steps?
Yes it does. Thank you. I should hopefully get this with them 3 steps. It won't take anything more?
No, that should be it
Thanks so much for your help. I will start with this process.
Great. Can I help with anything else today?
No that is all, Thank you.