Hello my name is ***** ***** I will help you with this.
Were you represented and did you get the costs back please?
No, nothing received as this only happened a few hours ago. As we are living on Pension credit, the costs of legal representation are prohibitive, and, the only legal advice, locally, is to not take on the council unless you have deep pockets and/or are prepared to place a substantial deposit with a solicitor etc!
I made no claim for costs, nor was this mentioned during the few minutes I was in court.
The clerk to the magistrates just stated that the council had acted illegality and that was that . . . . .
Ok - so you didn't ask for costs.
What you can do is write to the Council Chief Executive and ask that the matter be investigated.
That department will have a corporate complaints procedure and they will investigate the matter
If you are not happy with the response then you can take it to the Ombudsman. They are independent of the Council and can examine your complaint for free. Their website is: www.lgo.org.uk
But they will have expected you to formally complain to the Council first, so you must do this
The ombudsman may award compensation
But sadly you can't sue the Council direct for compensation. You won the appeal, if you were represented you could have asked for costs back
But you can complain to the Chief Executive and then Ombudsman
That should resolve it.
But in reality any compensation is only going to be about £250 or so
I realise this may not be the answer you want and certainly not the one I want to give you, but I have a duty to be honest
Thanks, ***** ***** try that, but I do no hold out much hope of a suitable reply. The Ombudsman has little power to do other than persuade. Any amount would help!
Can I clarify anything for you about this today please?
No, thank you - your reply is much as I expected. We'll just have to live with the inequalities of life!
I am sorry
Can I help with anything else today?
Thanks anyway. That's the lot . . . for now.