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I woul like the suite exchanged or money back, as it is not a year old, and I paid cash I rather think they do not want to know, the make is Alston Rutlrand, I am 78 years of age and have never done anything like this before, so please excuse my ignorance, what I did expect was a visit from the manager of the shop, but up to now, no joy, although he did mention a rep having a look!!
Yes! I returned to the Repro centre, Ashington Northumberland early August and asked for a visit, his secretary told me he would visit early one morning he never came, I then decided I would take 2 cushions, and the cover off my husbands chair, that was when he told me it looked as if my bottom was marking it ( I am size 14) I also went on Saturday, that was when he
Told me about the material, and if I had not insisted, I think he thought that was the end of the matter, I did tell him I had advice from the CAB, and I mentioned Obustman, his reply was "well you have to do that""