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Hello my name is ***** ***** I will help you with this.
What is it you want to achieve, the car for the low price?
What do their terms or website say about errors please?
all I want is to have the car at the original price and job done
What does the website say about errors please?
Did you sign anything or was it all done online?
Thank you for placing your order for your new vehicle with Trustford. As discussed earlier today on the telephone can you please confirm that you are happy to proceed forward with the purchase of LT61 NUC.RegardsMark PedleySales Executive
this was the email that I reply to confirm yes to
And it was after this they found out it was a mistake?
Ok - then if they accepted the order and they did then it is a contract
It is now too late to change their mind
You should write and ask that they carry out the contract at the agreed price, if they do not you will issue proceedings within 14 days.
If they fail to do so then issue proceedings. You can do this by completing form N1
You need to take this to the County Court
You are asking the Court for an order for specific performance
That is they carry out the contract as per the agreement.
The Court will list the matter for hearing and decide whether to do just that.
If the Court orders they do so and they do not,then they are in contempt of Court which they could be warned, fined or sent to prison
Can I clarify anything for you about this today please?
they have contacted me today and said that they are passing it on to the manager what do you think is the best for me to do