Alex Watts : Hello my name is ***** ***** I will help you with this.
Alex Watts : For now please let me know whether you ever told them to send it to your address where you live?
they had my address when i bought property from them but they did not know my son was going to live there they say they sent letters we did not receive them
a;so it is shared house and post is just sent in one letter box for 6 propertys
Alex Watts : Do you have problems with other post going missing?
Alex Watts : Why did you not ask them to deliver to the address you were living at?
there has been mail which my son has not received i hgot last years service charge invoice and paid it straight away but never received this years give them my north east address they then sent me a bill to sunderland for subletting which i dont they then said it was second letter and would be putting costs on and i never got 1st letter
Alex Watts : How did you give them your new address, was it in writing please?
i told them over phone then confirmed it via email
Alex Watts : Do you still have that email?
Alex Watts : Do they say they sent it to your new address and property address?
Alex Watts : If you have the email you don't have to pay. Send them a copy of the email.
Alex Watts : Say you never received it and the onus is on them.
Alex Watts : They can try and take you to court, but for the value it would only be a small claim
they have said nothing just put us in court
Alex Watts : You can defend on the baiss of the email you sent which you have a copy informing them of your new addeas
yes but that email was sent after the service charge demand
Alex Watts : why did you not notify them earlier?
well i never thought i had to i bought property from them and they had all my details to complete deal then my son moved in and has been there since
Alex Watts : but he never passed on post to you?
Alex Watts : As you say it was nothing to do with him.
thats because he says nothing come it is not in his interest not to pass it on as he does not pay service charge i do
Alex Watts : Ok , does he open your mail?
all mail that goes there he opens
Alex Watts : ok and he says he never had it?
Alex Watts : is he willing to attend court for you?
i have to go to court as property is in my name and wifes
Alex Watts : yes but is he willing go to court, stand up and give evidence saying he did not get it?
yes that would not be a problem
Alex Watts : Ok then you can defend it.
Alex Watts : He is the key witness to say it was never received.
Alex Watts : He will have to give a formal statement and then go to court.
Alex Watts : But he is key.