Yes, that is correct, I did inform them of the correct recipient but they said that they did not recieve my letter.
Well its good news.
You can not be held liable.
It is the Council who should be paying the correct Landlord.
You changed the payment upon instructions from your Landlord
If the council were not satisfied who was the proper owner and Landlord then they should have made enquirie
They did not
Therefore you only asked the Council to do what you were told
The Council have a responsibility to make sure they are paying the right people
You are not liable for the debt.
If they have paid the wrong person then the Council should chase the money and pursue it as a debt
After all they paid the rental benefit
It is the Councils responsibility
You should write to the Chief Officers office and complaint
That department will investigate the complaint under the Corporate Complaints Procedure
If you are not satisfied with the outcome then you can complain to the Local Government Ombudsman
They offer a free and independent service and can investigate your complaint
Their website is: www.lgo.org.uk
Can I clarify anything for you about this today please?
When I informed the Council f the correct Bank details I March 2013 I also asked them if they could recover the money from Multico, they said that as they (apparently) ad not received my earlier communication of March 2012, it was not their responsibility to recover the money.
Well it is.
You should write and make a formal complaint then go to the Ombudsman as I have outlined above
Also, the Money paid to Multico both by myself and the council from July 2011 to March 2012 is also asked for by Mr ***** *****.
Indeed. As I said I do not think you are liable
Thanks, ***** ***** I save this message?
Once you rate the format changes.
Then you can come back to it at any time or copy and paste it
No. You have been very useful,. Many Thanks *****