SIR, I PLACED AN ORDER ONLINE ON THE WEBSITE OF ACCESSORY CITY (JUST THE SHOP) ON THE 11TH JULY, 2014. THE TOTAL COST OF THE PHONE ACCESSPRIES IS ONE HUNDRED AND ONE POUNDS STERLING. THE ORDER NUMBER ISSUED ME IS 283270. THE MONEY REMITTED FROM NIGERIA VIA MY MASTER CARD FOR MY PHONE ACCESSORIES WAS FINALY CREDITED TO THIS COMPANY ACCOUNT ON THE 15TH JULY, 2014. UP TILL DATE THE COMPANY HAS REFUSED TO SEND THE ITEMS TO ME. ALTERNATIVELY, I PLEADED WITH THEM TO REVERSE MY FINANCIAL TRANSACTION BACK TO MY ACCOUNT. TO MY GREATEST SURPRISE, THEY INITIALY REFUSED MY MONEY IS WITH THEM. I THEN CONTACTED MY BANKERS AND THEY PRIN TED MY BANK STATEMENT SHOWING THE DATE MONEY WAS CREDITED TO THEM FROM MY ACCOUNT. I EVEN SCANNED THE STATEMENT OF ACCOUNT AND SENT TO THEM TO PROVE MY POINT. ALSO, I REQUESTED FOR THEIRS SHOWING SAME DATES TO PROVE THE MONEY DID NOT ENTER THEIR ACCOUNT AS PORPORTED BY MY BANKERS SO THAT I CAN TAKE IT UP LEGALLY WITH MY CARD COMPANY IN NIGERIA. THIS ALSO THEY REFUSED. MY QUESTION IS, IS THIS THE CURRENT BUSINESS TREND IN THE UK? AGAIN, WHAT CAN YOU DO TO SOLVE THIS PROBLEM FOR ME AND REDEEM UK AND NIGERIA IMAGE BECAUSE THEY COMPANY HAS EVEN CALL US FRAUDSTERS? BELOW ARE SOME OF THE LETTERS. I WILL SEND EVEN BANK STATEMENT IF YOU REQUEST FOR IT. Accessory City - Order Shipped (AC-283270) (2) Just The Shop Order Shipped ============= Your order reference is AC-283270 please quote this number in all correspondence. Your order has been shipped. We hope you are happy with your order. Please expect delivery To Me 11 Jul Order Shipped ============= Your order reference is AC-283270 please quote this number in all correspondence. Your order has been shipped. We hope you are happy with your order. Please expect delivery shortly. 2 x NOKIA ORIGINAL BP-6M BATTERY 1 x CA-70 Data Cable 1 x Nokia Original Travel Charger AC-5X 3 x Genuine Original Nokia BL-5J Battery 2 x Genuine Nokia CA-101 USB Data Cable 2 x Nokia Original Travel Charger AC-6X 1 x Micro USB Mobile Power Station Portable Battery 1 x Extended Nokia BL-4D Type Battery 1 x Genuine Nokia CA-101 USB Data Cable 1 x Nokia Original Travel Charger AC-6X Your billing details have been recorded as PAUL XXXXXXXXX 7XXXXXXXX XXX United Kingdom Email: *****@******.*** Telephone: +2348061381726 RE: Accessory City - Order Shipped (AC-283270) JustTheShop.Com Group We do not send to Nigeria. Your order has been cancelled. Kind Regards, ***** ***** Team Just The Shop Group of Websites Are you searching for GIFT IDEAS? OLD SCHOOL SWEETS, Hampers, CHAMPAGNE, F To Me 26 Aug We do not send to Nigeria. Your order has been cancelled. Kind Regards, ***** ***** Team Just The Shop Group of Websites Are you searching for GIFT IDEAS? OLD SCHOOL SWEETS, Hampers, CHAMPAGNE, FLOWERS, CHOCOLATES and more. www.FunkyHampers.com Just The Shop Ltd www.JustTheShop.com Incorporating 4Mobiles.co.uk, FunkyHampers.com and more.... Just The Shop, PO Box 123, Eastbourne, BN24 9AU e. *****@******.***
Attn: Alex Hughes
After reading your reply of 19th October, 2014 @ 10.45GMT+1, I sent my next reply but have not received a response till date from you.
Sir, the money for my cancelled order has not been refunded back to me till date.
What must I do to receive my money back.