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Hello my name is ***** ***** I will help you with this.
Have you signed any form of contract, if so what does it say about termination or default please?
Ok - what is it you want to achieve, get out of the contract?
no compensated for my wasted time, due to Vodafones complete incompeteance, who tell a customer to stay in for delivery thats not comming ? then tells them to visit a store that will not be able to help
You need to write and set out your losses and request a payment within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not pay you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation. They are in breach of contract as you were told 2-3 weeks and indeed this is 4 weeks.
Can I clarify anything for you about this today please?
Sorry forgot to mentioned I have the dates and times involved in trying to resolve this matter, can I claim for my time ?