Hello I am a solicitor with 20 years experience. I will try to help you with this.
It may well be worth threatening and commencing legal proceedings to accelerate repayment of the debt. You should send them a letter stating the history of the sale that went wrong. You should point out that they owe you the amount they owe directly and you should also point out all the consequential costs you have incurred. You should demand repayment of everything in full within a set period of time , between 2-4 weeks is normal in letters of this sort. You should make it clear that if they do not pay within that time (or come up with an acceptable agreement to pay) you will commence legal proceedings against them. If the total is less than or equal to £10,000 then the small claims court is the place for you. If it is more then you will need to issue in the fast track of the county court. If over £10.000 then you might well want to use a solicitor as if you are successful they will recover their costs from the other side. This can increase the pressure on the people who are keeping you out of your money.
You should follow this link to find a solicitor to help http://solicitors.lawsociety.org.uk/ and this link for information on how to bring a small claim. http://www.adviceguide.org.uk/wales/law_w/law_legal_system_e/law_taking_legal_action_e/small_claims.htm
Hi, thankyou for your reply. What would you suggest that I do with regards ***** ***** customers in the meantime as I want to repay them , but cant in full duet to other bills that I ve paid , and am worried that one of them said that this is fraud.
Hi thankyou for your reply. What would you suggest that I do with regards ***** ***** customers in the meantime as I want to repay them, but cant in full due to other bills that ive paid, and am worried that one of them said that this is fraud.
I don't see how you have committed a fraud based in what you have told me. How to handle your customers isn't really a legal issue and I am sure you know better than I how to try and keep them onside and protect the goodwill fo your business.
Is that the case even though I ve taken their money in good faith , but cant finish the job?
You would have needed to have a dishonest intent at the time you took their money for there to be a fraud.
ok thankyou. Regards. Si.