Hello my name is ***** ***** I will help you with this.
For now please let me know whether she has written to them formally and asked them to stop?
Yes she has telephoned and written to them to tell them to stop but they keep saying it is her that took out the loan and will not stop pestering her
Telephone is no good. What she needs to do is formally write a letter and send it recorded delivery asking them to stop
She has written but not recorded delivery. She could write again but I get the impression they are not going to stop unless we know exactly what to say to them or unless they bully people so much that they pay up. If they do not stop what do we do
She also needs to threaten that she will go to Court and seek a Court order requiring them to stop
If they refuse then she needs to issue proceedings for an injunction to stop
She needs to complete form N1
The Court will then list the matter for hearing and decide whether to grant an injunction
If the Court does and they still contact they would be in contempt of Court and they can be warned, fined or sent to prison
Can I clarify anything for you about this today please?
No and thanks very much for your help. Has all this information been sent to my email adress
No, but once you rate the format changes so you can copy and paste or come back to it at any time
Can I help with anything else today?
No thanks and again thank you for your help. Goodbye
Thank you. Please do remember to rate my answer before you go today - the button is at the bottom of the screen
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