it was paid as part of the loan
Hi Alex I am available
Hi Alex I have not received any comments from you
The broker arranged it When we took the loan out we were not advised that commission was paid to the lender for selling the PPI they also told us we had to take out the cover for the loan to be approved could not buy insurance anywhere else hope this helps you
no how do i do that?
What I would do is if they refuse to do anything and it appears they do is complain to the Ombudsman
You can do this online at: www.financial-ombudsman.org.uk
They can investigate the complaint for you and are independent and free.
If they do not uphold your complaint then you can issue a claim in the County Court.
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Can I clarify anything for you about this today please?
Will I have to pay any court costs and also GE money did say that they do not settle claims that are over 10 years old am I right to proceed in this case as the the claim is older.
So I will be unable to claim back ppi as this loan goes back to 1997 please advise
I think this loan was paid off about 2004 is that out of date for a claim
Yes it may be. But go to the Ombudsman, that is a free step
Does that help?
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