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Hello Stephen my name is ***** ***** I will help you with this.
For now please let me know by what method you paid for the car?
I paid £15,400 cash and par- exchange a Skoda for £600. Transaction total £16,000
Goods purchased must be fit for purpose, as described and of suitable quality. if not then you can reject them.
Have the repairs been started?
Yes.The car has been repaired. Neither Carplan or Landrover will accept the additional £900 cost. VW won't accept because paid Carplan for the original Warranty scheme.
Its bad news I am afraid in that cas.e
If you had rejected the car before the repairs had been carried out then I think you would have had a claim to reject the goods.
However in this case you have accepted a repair and the issue is the costs.
In that case you have accepted a repair and I do not think now you can reject the vehicle.
If you had not accepted a repair I think it would not be an issue.
The issue now is the £900 and that is it.
You need to write to all parties and ask that the £900 be paid otherwise you will go to Court.
Make sure you send this recorded delivery and give them 14 days.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
You can list each company as a separate Defendant, it does not cost any extra
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Can I clarify anything for you about this today please?
i didn't think I would be able to return the vehicle but wanted confirmation, so thanks for your help in terms of the 'return'.
If you had the problem and rejected it straight away I think you would be ok.
I think you should write to all parties and ask for payment for the £900 within 14 days or say you will go to Court.
If they refuse then you issue ONE claim against EACH party.
The cost is £60 if you do this online
And you can issue a claim against all parties
Thank you for that advice. I will do as you advise.
Can I clarify anything else for you today please?
Thanks for your help. Very helpful and I feel much happier than i did an hour ago
Happy to help. If I can ask you to rate my answer before you go - the button should be at the bottom of the screen
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