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Hello my name is ***** ***** I will help you with this.
Was this an online bookies?
Yes it was
What is the jurisdiction of the terms and conditions please?
Do you need a full copy or?
No, just the jurisdiction
i don't know what that means? sorry
Ok - it should say somewhere in the event of a dispute the law of xxxxx applies
Ok,its bad news I am afraid.
You cant sue in the UK
The terms are clear, they are based in Gibraltar
This means you need to sue there.
What if I elope? can I sue then?
Yes you can sue them but in Gibraltar
Can I clarify anything for you about this today please?
Well that isn't any good! Cost wise wouldn't be worth it would it? i'd have to stay there until the process is fully complete right? it's a lot of money to lose
I don't know what the process is there as I am a UK lawyer. But if the process is the same as the UK then you only need to go over for any trial
So it would be that day or days
But the stuff before either you could do that or a lawyer over there
I am assuming its the same as the Uk
So I could send a lawyer and then just go for the trial right?
Yes, but you wouldnt need to send a lawyer. You could hire one there
And then do everything via skype or email
Then go over for the trial
Ohh right I see! but your personal opinion would it be worth it overall? assuming it is the same as over here
Yes I think there is a claim here.
Does that help?
Definitely. helps a lot.
Great. Can I clarify anything else for you?
One more thing because I don't have proof of any phone calls or anything, i'm guessing that would have a huge impact on my claim? cause at the time I was on such a high i didn't think to take down names or anything. I just assumed the money would be in the account after the 2-5 day period.
I assume the winnings were in your account?
But I have an email confirming they have taken the money away.
They were pending
Ok - that is enough then
Well, thank you for you excellent service! Based on your feedback I shall contemplate taking this forward.
Can I clarify anything else for you?
That is about it thank you. Thamks again. You've been a big help!
Great. If I could ask you to rate my answer before you go - the button should be at the bottom of the screen
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