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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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Hello, i have a debt of 1600.00 with Marston enforcement agency

Resolved Question:

Hello, i have a debt of 1600.00 with Marston enforcement agency for a penalty charge with the LEZ (emission zone charge). Have been in touch with them to arrange payments but they want 500.00 immediately and the balance before 31st December. I do not have that amount at the moment and would like to pay 200.00 now and work out a payment arrangement. Are they obliged to take this arrangement ? . It's the only thing i can do at this time, where do i stand ? thanks
Submitted: 3 years ago.
Category: Law
Expert:  Ash replied 3 years ago.
Alex Watts :

Hello my name is ***** ***** I will help you with this.

Alex Watts :

have you sent them an income and expenses breakdown please?

Customer:

No not as yet, just the amount i can afford

Alex Watts :

I would complete an income and expenditure sheet

Alex Watts :

Send it to them and this will show what you can afford.

Alex Watts :

Send this together with payment of £200

Alex Watts :

Can I clarify anything for you about this today please?

Customer:

Will this halt any imminent action?

Alex Watts :

It should do as you are being reasonable.

Alex Watts :

You can't be expected to pay more than you can afford

Customer:

should do?

Alex Watts :

Yes but until they get the document it wont

Customer:

So i should get this to them today as it is at that point now?

Alex Watts :

Yes I would do that asap

Customer:

Also if they decide not to allow this what would be the next step?

Alex Watts :

They should but if not you would need to apply to the court to stop further action

Customer:

would it need to be a hard copy with a cheque /

Alex Watts :

Yes I would do that.

Alex Watts :

Or call with a debit card payment today and send the document today

Customer:

dont have a cheque book unfortunately but i really dont want to make a payment over the phone with them as they are unwilling to help

Customer:

ok will try that

Alex Watts :

Can I clarify anything else for you?

Customer:

No that's fine thank you

Alex Watts :

Can I help with anything else today?

Customer:

No, will get on to this straight away and thanks

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