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Hello my name is ***** ***** I will help you with this.
have you sent them an income and expenses breakdown please?
No not as yet, just the amount i can afford
I would complete an income and expenditure sheet
Send it to them and this will show what you can afford.
Send this together with payment of £200
Can I clarify anything for you about this today please?
Will this halt any imminent action?
It should do as you are being reasonable.
You can't be expected to pay more than you can afford
Yes but until they get the document it wont
So i should get this to them today as it is at that point now?
Yes I would do that asap
Also if they decide not to allow this what would be the next step?
They should but if not you would need to apply to the court to stop further action
would it need to be a hard copy with a cheque /
Yes I would do that.
Or call with a debit card payment today and send the document today
dont have a cheque book unfortunately but i really dont want to make a payment over the phone with them as they are unwilling to help
ok will try that
Can I clarify anything else for you?
No that's fine thank you
Can I help with anything else today?
No, will get on to this straight away and thanks