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Hello my name is ***** ***** I will help you with this.
Yes bespoke goods are exempt from the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations which came into effect from 13 June 2014
Can I clarify anything for you about this today please?
so its ok to reprint our contracts for our bespoke conservatories saying this order is legaly binding on both both parties and is noy subject to cancelation many thanks Robert
Yes. That is fine
Does that help?
My client is saying that your answer to my question is wrong ? and that our bespoke conservatories are not exempt and that exemption only applies to standalone properties not extensions or conservatories please can you clarify as confused please can you let me know ASAP
so you can confirm that our client cannot cancel her order an d what they have been told on the internet as regarding standalone properties is not reilavant are you able to call me ? on ***********
Ok understand but can you answer rest of question