Hello my name is ***** ***** I will help you with this.
What you should do is write to the Landlord and ask that he fix it within 7 days otherwise you will get someone to do it and sue him for the cost. Make sure you keep a copy and send it recorded delivery.
If the Landlord does not then get 3 quotes for putting it right, it may be that the boiler can be fixed. This forms your loss.
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Can I clarify anything for you about this today please?
Hi, II waswas aware of this route but it means that I will be substantially out of
substantially out of.........?
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