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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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i made a claim for PPI on behalf of my husband who has pass

Resolved Question:

i made a claim for PPI on behalf of my husband who has pass away the bank sent him a cheque for £4274.82 i told them my husband had passed away so they sent me a cheque in my name now i got someone saying i have to send them £1,600 because i have received over £5,600 i sent them letters from natwest but them still i have to pay them as they do not belive what i say and i sigh for it
Submitted: 2 years ago.
Category: Law
Expert:  Ash replied 2 years ago.
Alex Watts :

Hello my name is ***** ***** I will help you with this.

Alex Watts :

For now please let me know whether this person who wants £1,600 is from Natwest?

Customer:

no from someone called Hidenda

Alex Watts :

From what company?

Customer:

hidenda

Alex Watts :

Ok - what have they got to do with anything?

Customer:

they say they made the claim on my behalf

Alex Watts :

Ok - so they said they made a claim and they are entitled to a %.

Alex Watts :

Have you asked for a copy of the terms and conditions?

Customer:

yes but the will not send me it

Alex Watts :

Then they can not have £1600 payment.

Alex Watts :

In short if your husband signed it then you need to pay the £1,600

Alex Watts :

If he did not then you do not.

Customer:

so what do i do now

Alex Watts :

If they wont send the signed contract, you do not have to pay it

Alex Watts :

Can I clarify anything for you about this today please?

Alex Watts :

You should write and say you wont pay it unless there is evidence of the contract

Customer:

ok and what if they take it to court

Alex Watts :

It would be a small claim and even then they would need to produce the contract

Alex Watts :

And you can say to the Judge, look this is what I asked for before.

Customer:

ok thank-you

Alex Watts :

Can I clarify anything else for you?

Customer:

no thank -you

Alex Watts :

Great. If I could ask you to rate my answer before you go - the button should be at the bottom of the screen

Alex Watts :

If you need more help please click reply

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