Hello my name is ***** ***** I will help you with this.
For now please let me know whether this person who wants £1,600 is from Natwest?
no from someone called Hidenda
From what company?
Ok - what have they got to do with anything?
they say they made the claim on my behalf
Ok - so they said they made a claim and they are entitled to a %.
Have you asked for a copy of the terms and conditions?
yes but the will not send me it
Then they can not have £1600 payment.
In short if your husband signed it then you need to pay the £1,600
If he did not then you do not.
so what do i do now
If they wont send the signed contract, you do not have to pay it
Can I clarify anything for you about this today please?
You should write and say you wont pay it unless there is evidence of the contract
ok and what if they take it to court
It would be a small claim and even then they would need to produce the contract
And you can say to the Judge, look this is what I asked for before.
Can I clarify anything else for you?
no thank -you
Great. If I could ask you to rate my answer before you go - the button should be at the bottom of the screen
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