They only deal with claims involving personal injury which obviously was not the case in this instance.
If you refer to this webpage from MIB
You will see that it refers to claims to property which must be made within nine months of the accident date and a £300 excess applies.
It then refers separately to personal injury. There is link on that page from which you can download the necessary application form.
Can I clarify anything for you?
No thank you. That is very helpful.