Hello Dudley my name is ***** ***** I will help you with this.
Please let me know what your contract says about termination or dual agency?
Hi, they were a non contract agent, it was a verbal agreement. If there was a dual agency itwould be ddouble the fee (3%) but as I say it was sufficient for us to verbally withdraw from him and no fixed term on the contract.
Ok - if there is no written agreement saying you owe the 3% then the agent can't claim this
If they wanted to they should have had a written contract and incorporated it into these terms
Therefore you do not need to pay it - there is no written contract
Therefore you are not liable
Can I clarify anything for you about this today please?
Would I be right in thinking contract means something I would have had to have signed? There is a document I have from them laying out details of sole or dual agency. but at the bottom it says we are a non contract agent. I didn't sign anything.
Yes signed or verbally agreed
But it must contain ALL the terms
My main point is we took it out of his hands and went with a new agent.
Indeed. He has no claim against you
Can I clarify anything for you?
Great. Can you try and rate again, it should work now!