How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ash Your Own Question
Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
75100385
Type Your Law Question Here...
Ash is online now

my computer is locked by the police can you advis me what i

Resolved Question:

my computer is locked by the police can you advis me what i can do
Submitted: 3 years ago.
Category: Law
Expert:  LondonlawyerJ replied 3 years ago.
LondonlawyerJ :

Hello, I am a solicitor with 20 years experience. I will try to answer this.

LondonlawyerJ :

Why and how is it locked?

JACUSTOMER-zl9sb7sm- :

i accidently went on achild porn and didnt pay finein time it has paddlock sign top of the screen stating goggle cert till 3 2 2015 can you tell please what will happen beyond this date i have had no correspondence from them this first happened on 30 june 2014

LondonlawyerJ :

I don't think I can help you with this.

Expert:  Ash replied 3 years ago.
Hello my name is ***** ***** I will help you with this.
Just to confirm you have NEVER been visited by the Police?
Customer: replied 3 years ago.

no ihave not but ihave not slept with worry what to do in regard to this situation

Expert:  Ash replied 3 years ago.
So the only thing that told you this was illegal was on your computer?
Customer: replied 3 years ago.

can you advise me as ihave not had any correspondence from courts or police

Customer: replied 3 years ago.

no that a case would be made and fines and poss imprison ment my happen

Customer: replied 3 years ago.

i am sick with worry about this situation can you advise me please

Expert:  Ash replied 3 years ago.
Ok - I suspect that this is a hacker site.
It is just software saying that there is an expiry.
What I would do is reinstall the software on your machine, do a clean wipe and start again. It may be you have been given a virus.
But if you have not been visited by the Police take this as a warning and do not do it in future.
This is just a hacking site, designed to lure people in to try and get them to pay money.
Can I clarify anything for you about this today please?
Alex
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience: Solicitor with 5+ years experience
Ash and other Law Specialists are ready to help you
Customer: replied 3 years ago.

my computer when pressing paddlock at top of computer says every thing on my computer has been encrypted and has cert from goggle to encrypt till 3 2 2015 will a case then be made.

Customer: replied 3 years ago.

can you advise me as my computer is being encrypted by goggle authority till 3 2 2015

Expert:  Ash replied 3 years ago.
That's wrong. Wipe your computer and reinstall.
Customer: replied 3 years ago.

the police stated that i was to contact them when 72 hours to pay fine was not paid and goggleauthoriy cert was then issued to encrypt ever action on my computer till 3 2 2015 so i dont think i can wipe my computer as when i press paddlock sign top of screen cert fromissued by goggle authority with a lot of data comes up
please tell if after above date a case will then begin

Customer: replied 3 years ago.

i iam still very concerned as yousaid wipe computer but iam locked into goggle authority

Customer: replied 3 years ago.

Alex i am still worried that police have permisson by goggle authority to encrypt till 3 22015

Expert:  Ash replied 3 years ago.
The police can not give Google to do anything.
This is a scam
Alex