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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 70417
Experience:  Over 5 years in practice
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Hi i recently received an email saying i have subscribed to

Resolved Question:

Hi i recently received an email saying i have subscribed to a seedy internet site when i havent. The only times i have entered my bank details online is when ordering food or goods from respected online sites. I have no idea how this particular site got my details and i would like to know where i stand in regards ***** ***** the fraudulent account deleted and reclaiming any monies which have been taken from me. Thank you for your time regarding this matter
Submitted: 2 years ago.
Category: Law
Expert:  Jo C. replied 2 years ago.
Hi.
Thank you for your question. My name is ***** ***** I will try to help with this.
Is this a credit card payment or a debti card?
Customer: replied 2 years ago.

They have my debit card details

Expert:  Jo C. replied 2 years ago.
Ok.
Are they UK based?
Customer: replied 2 years ago.

They appear to be based in the us although im not sure

Expert:  Jo C. replied 2 years ago.
Ok.
That isnt particularly good news.
The first option is to report it to your bank as an unrecognised transaction. They will generally cover the loss if the issue is that their security measures have failed.
Failing that, unfortunately this is a debit card so you cannot rely on S75 CCA to make them liable.
Also, if they are based in the US then it will not be cost effective to sue realistically.
I would pursue the matter with your bank as that might well bring about a happy end.
If they are UK based then you can always sue them economically here
www.moneyclaim.gov.uk
Can I clarify anything for you?
Jo
Jo C. and 2 other Law Specialists are ready to help you