Hello my name is ***** ***** I will help you with this.
for now please let me know how much they are saying you were overpaid?
OK - if you have failed to declare any change then this is an offence.
It may be that it makes no difference at all to your entitlement but it may
If it does then you will owe what has been paid to you in an overpayment.
Without knowing how much this is, it is hard to advise.
Under £5000 you are likely to get a caution.
Over £5000 and you are likely to go to Court.
Anything under £40,000 you are likely not to risk prison
Can I clarify anything for you about this today please?
Ok - you should just get a caution then
Yes I can understand
For £2,500 no for sure
Yes. Can I clarify anything else for you?
For a caution, no
If it went to Court, it could and no you cant stop it
Can I clarify anything else for you?