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Hello, I am a solicitor with 20 years experience. I will try to help you with this.
What have you done to chase up the application?
Hi. Thank you for the response. I've been calling the advice line but they keep saying all they can do is send an information request to the Liverpool passport office and I should expect a call back but, I don't receive the call. I've called back numerous times now. When ever they request more evidence via email I sent it.
Is that more evidence about the application itself that has been requested? If so what was requested and why?
Yes about the application and my address since its not where my daughter lives
It's been about a month since I updated my address evidence
Sometime the most effective way to speed things up is to make a complaint. Try this link https://www.gov.uk/government/organisations/hm-passport-office/about/complaints-procedure It may be that starting a complaint will provide the necessary incentive to speed up. Why is this application so urgent that it is causing strain between you and your wife?
Ok I will try that thank you. It's the strain but the strain due to the money and time spent toward getting my family here in the UK. We have send my wife for IELTS exam toward here visa checklist and they have our documents at the passport office
And if we don't get this British passport I will have to get a visa for my daughter too so that even more hassle, time and money
The IELTS will expire
I see, well you should threaten a complaint and make one if necessary. I take it you are in the UK.
This does seem a very long delay. YOU might consider instructing a solicitor to take over the applciation and to put pressure on the Passport Office.
Ok. I will threaten or ever make the complaint first. The solicitor option is closely?
costly yes, probably several hundred pounds