this claim only not any, sorry
I received 1 letter of authority to sign only, with the claim reference no2161942, this letter only had mortgage details and bank account number on it.
I never sent any other forms back as Halifax let us know there was no ppi on the mortgage. so we stopped there. we threw further correspondence away. recently they sent a copy for us to see, also enclosing a form with our details on it but without our signatures, this was not a photocopy. this had the claim reference number2251645, which was the claim that won. if this form was sent to us we did not see it or sign it or send it back, therefore they had no authority to work for us for any other claim than the original letter of authority that we did return.
the bank details for the loan in 2002 were different so they could not have used other details as they were not presented to them.
Halifax also said in a letter that they had not received authorisation from the claims guys so they would deal with me direct over the phone, they only dealt over the phone about the loan in 2002
surely the letter we signed only covered the claim on that form as there was a claim reference number, recently they sent us a copy of that one and a letter of authority that we didn't sign and did not put any claims details on it, but that is the one with the winning claim number on it, but no bank details, no account details.
yes I suppose it is as we only asked them to look into the mortgage for ppi
we only gave them details for the mortgage. Halifax contacted me by telephone regarding the loan after they had sent the letter to say there was no ppi on the mortgage. I thought it was all over until the phone call.
please could you let me know how I can go forward with this as they are constantly telephoning, texting and emailing us for payment.
You need to write and ask that ALL communication be in writing and that you dispute they owe it
Ask them to point to their terms where they say that you are liable for the loan PPI rather than mortgage
They wont be able to provide it
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